Frequently Asked Questions

We're based in Southwark and work across South London and Westminster, including Lambeth, Lewisham, Bromley, Croydon, Wandsworth, Streatham, Clapham, Morden and Richmond.
Yes. We're fully insured and members of the Federation of Master Builders (FMB). Our team includes Gas Safe registered engineers and qualified electricians.
Yes. Electrical work is certified by our qualified electricians, and gas work by our Gas Safe registered engineers. You'll receive the relevant certificates at handover.
Eligible work may qualify for the FMB Building Work Guarantee, which homeowners can choose to purchase for extra protection. We'll explain the option when we discuss your project.
Usually the homeowner chooses and supplies the kitchen and bathroom, and we fit them.

Yes. We have in-house architectural support, so we can draw up plans for extensions, loft conversions and renovations, and take your project from first drawings to finished build.
Many extensions and loft conversions fall under permitted development and don't need full planning permission, but it depends on your property. Listed buildings and conservation areas have extra rules. We'll tell you what applies to your home.
Yes. We can handle building regulations and building control applications as part of your project.
Yes. Where planning permission or building control is needed, we can manage the applications and liaise with the council for you.

Every project is different. After a visit, we give you a clear, detailed estimate so you know the cost before work begins. Our service pages include guide prices for common jobs.
Before any work begins, we agree the scope, price and payment schedule with you, and both parties sign a contract. We take a deposit to secure your start date and materials, with the remaining balance paid in stages as the work progresses.
It depends on the size of the job. Your estimate will include an expected timescale, and we'll keep you updated throughout.

Rear, side-return and wraparound extensions, as well as larger projects combining an extension with a refurbishment.
Usually, yes. Most of the work happens outside until the final stages, when we open up into the existing house. We'll plan this with you so disruption is kept to a minimum.

Most lofts can be converted, but it depends on the head height, roof structure and access. We'll visit and tell you honestly what's possible.
Building regulations require a protected escape route, which usually means fire doors to habitable rooms and mains-wired smoke alarms. We'll make sure your conversion meets the current rules.